Privacy Policy

Prop Navik ("we", "us", "our") operates propnavik.com and provides real estate listing, search, and premium property-search services. This policy explains what information we collect, how we use it, and the choices you have.

1. Information we collect

We collect information you provide directly to us, including:

• Name, phone number, and email address, when you submit an enquiry, contact form, or sign up for a premium package.
• Property requirements — budget, preferred locations, category, and timeline — when you share them with us for a search.
• Communications you send us by phone, WhatsApp, email, or through the site.

We also collect limited technical information automatically (such as pages visited and general device/browser type) to keep the site working correctly and to understand which listings and pages are most useful to visitors.

2. How we use your information

• To respond to enquiries and connect you with a dedicated agent.
• To match you with relevant property listings and share updates about your search.
• To coordinate site visits, negotiations, and paperwork if you engage one of our premium packages.
• To maintain internal records of your enquiry and service history.
• To improve our listings, site content, and service quality.

3. When we share your information

We do not sell your personal information. We share it only where necessary to provide the service you've asked for — for example, with a property owner or builder so a site visit can be arranged, or with service providers who help us operate the site and communicate with you (such as SMS/WhatsApp/email delivery). Anyone we share information with is only permitted to use it for the purpose we've engaged them for.

4. Data retention

We retain enquiry and customer records for as long as reasonably necessary to provide our services, maintain business records, and meet legal or accounting obligations.

5. Your choices

You can ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, at any time by writing to [email protected]. We'll respond within a reasonable time.

6. Cookies

The site uses minimal cookies required for it to function (such as keeping you signed in to the admin panel). We don't use third-party advertising trackers.

7. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.

8. Contact us

Questions about this policy? Reach us at [email protected] or +91 80055 51234.